One experience, multiple health-access pathways.
Aurora's architecture is designed to bring together complementary services without locking the member into a single vendor's platform. The categories below describe the intended experience, not a final benefit schedule.
Telehealth
A secure path to independent clinical providers, subject to eligibility, state availability and contracted clinical partners.
Clinical decisions remain with the independent provider.Prescription savings
Designed to connect members with eligible prescription-savings resources when a program is contracted and available.
Dental
Navigation to participating dental access or savings programs when enabled under the final membership structure.
Vision
A consistent Aurora pathway to vision access or savings options through eligible partners.
Labs & diagnostics
Navigation to laboratory and diagnostic services through contracted providers, with clinical ordering/results handled in the appropriate environment.
Wellness
Non-clinical wellness and preventive education resources designed to support healthier routines without making diagnoses.
Behavioral health
A planned pathway to qualified behavioral-health resources when an appropriate partner and benefit structure are approved.
Find Care
Provider-location search is being designed so that a nearby location is never confused with an Aurora-participating location.
Member support
Help with membership, billing, benefits and technical questions. Aurora Member Support does not provide medical advice.